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7 Questions to Ask Before Using AI in Business

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AI is everywhere right now — and if you run a business, you’ve probably thought, “Should I be using this?” Before you dive in headfirst, there are a few questions to ask before using AI in business that can save you money, headaches, and that sinking “why did I do this?” feeling. Let’s walk through them together.

1. Do I have a clear outcome in mind? 

“Use AI” isn’t a goal. “Cut my no-show rate in half” is. AI should solve a defined problem, not just look shiny in a LinkedIn post.

2. What’s my current cost per appointment or acquisition? 

If you don’t know your numbers, you won’t know if AI is actually saving you money. Figure out your baseline before you bring in a digital teammate.

3. Where are leads dropping off in my funnel? 

If your follow-up is slow or inconsistent, you’re leaking revenue. AI can patch that leak — but only if you know where it’s happening.

4. Do I have the right data and tools in place? 

AI plays well with others. That means a functioning CRM, an online calendar, and a way to track leads from hello to closed deal.

5. Will AI complement my team, not compete with them? 

AI should take boring, repetitive work off your people’s plates so they can focus on the high-value stuff — not make them wonder if they’re being replaced.

6. How will I measure success in the first 30 days? 

Pick 1–2 metrics to track right away — appointment booking rate, lead response time, whatever matters most to your business goals.

7. Am I ready to test small before going big? 

Spoiler: this is where we come in. We start with a low-volume pilot so you can see exactly what AI can do for you — without risking your budget or breaking your process.

Bottom line: The right AI setup can feel like hiring the world’s most reliable, on-brand, never-needs-a-coffee-break employee. But it starts with asking the right questions. If you’re ready to shortcut this list and just get real answers for your business, start a conversation with our prequal chat in the bottom left corner. You might just find out AI is ready to work for you by this time next week.